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Have a problem, please HELP.

PostPosted: Tue May 16, 2017 9:01 am
by Sunny
Have an issue after purchase. EVP wrote the following:

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Updating the voicepack failed
в Bevelstone.EditVoicepack.ThirdPartyInstaller.Installer.UpdateVoicepackSynchronous()
в Bevelstone.EditVoicepack.UpdateProcess.HiddenForm.WorkerThread(Object state)

Something went wrong reading the file
в Bevelstone.EditVoicepack.DataModel.WaveFile.ReadDataChunk(BinaryReader br)
в Bevelstone.EditVoicepack.DataModel.WaveFile.LoadFromStream(Stream stream)
в Bevelstone.EditVoicepack.DataModel.WaveFile..ctor(Byte[] fileData)
в Bevelstone.EditVoicepack.DataModel.Gvp.GvpHandler.GetSoundSegmentRawData(SoundSegment segment, Int32 orderedVoiceIndex, UInt32& samplesPerSecond)
в Bevelstone.EditVoicepack.DataModel.Gvp.GvpHandler.GetAdpcmData(SoundSegmentCollection soundSegments, Int32 orderedVoiceIndex, WaveMarkerCollection waveMarkers)
в Bevelstone.EditVoicepack.DataModel.Gvp.GvpUpdater.PrepareDataStructureMerge(UInt32 currentEndOfFile, GvpIdentifier orgIdentifier, GvpIdentifier identifier, Modification m, WaveCacheController waveCache)
в Bevelstone.EditVoicepack.DataModel.Gvp.GvpUpdater.PerformModification()
в Bevelstone.EditVoicepack.ThirdPartyInstaller.Installer.ThreadFunction()


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Where to look for a solution?

Thank you in advance.

Re: Have a problem, please HELP.

PostPosted: Fri May 19, 2017 5:43 am
by Lars
Hi

Please try the following procedure:
http://editvoicepack.com/support/restor ... ice-files/

Re: Have a problem, please HELP.

PostPosted: Fri May 19, 2017 10:52 am
by Sunny
Lars wrote:Hi

Please try the following procedure:
http://editvoicepack.com/support/restor ... ice-files/



Hi,

Thank you very much. Did everything as you wrote to me and EVP started to work.

Thank you for your cooperation.