I Cannot Install v5.5.9

The official support forum for EditVoicepack

I Cannot Install v5.5.9

Postby signmanbob » Mon Sep 04, 2017 12:31 am

I installed EDITVOICEPACK v.5.5.9 and it showed that it installed correctly. Of course the installer never asked me where I wanted to install the software.
Anyway, it is no where to be found on my computer. I did a search just like the instructions said, but with no results.
I had my Antivirus disabled when I installed it and I don't have that MSI Afterburner program mentioned on your support page, on my computer.
What's worse is that now I cannot uninstall it either. I ran the "uninstaller" because I don't like having software on my computer that doesn't show up, and I got an error that says it cannot uninstall EditVoicePack with the following log file:
-----------------------
[2150:0D50][2017-09-03T19:15:16]i001: Burn v3.11.0.1701, Windows v6.1 (Build 7601: Service Pack 1), path: C:\Users\Owner\AppData\Local\Temp\{8235F3E7-A190-4FF0-821E-FC6CCE3B6A79}\.cr\EditVoicepack XL (5.5.9).exe
[2150:0D50][2017-09-03T19:15:16]i000: Initializing string variable 'InstallFolder' to value '[ProgramFilesFolder]Bevelstone Production\EditVoicepack XL'
[2150:0D50][2017-09-03T19:15:16]i009: Command Line: '"-burn.clean.room=D:\AA-1_Software To Be Installed\EDITVOICEPACK (Simmarket)\EditVoicepack XL (5.5.9).exe" -burn.filehandle.attached=184 -burn.filehandle.self=192'
[2150:0D50][2017-09-03T19:15:16]i000: Setting string variable 'WixBundleOriginalSource' to value 'D:\AA-1_Software To Be Installed\EDITVOICEPACK (Simmarket)\EditVoicepack XL (5.5.9).exe'
[2150:0D50][2017-09-03T19:15:16]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'D:\AA-1_Software To Be Installed\EDITVOICEPACK (Simmarket)\'
[2150:0D50][2017-09-03T19:15:16]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Owner\AppData\Local\Temp\EditVoicepack_XL_20170903191516.log'
[2150:0D50][2017-09-03T19:15:16]i000: Setting string variable 'WixBundleManufacturer' to value 'Bevelstone Production'
[2150:2248][2017-09-03T19:15:16]i000: Setting numeric variable 'WixStdBALanguageId' to value 1033
[2150:2248][2017-09-03T19:15:16]i000: Setting version variable 'WixBundleFileVersion' to value '5.5.9.0'
[2150:0D50][2017-09-03T19:15:16]i100: Detect begin, 2 packages
[2150:0D50][2017-09-03T19:15:16]i000: Setting string variable 'NETFRAMEWORK45' to value '460805'
[2150:0D50][2017-09-03T19:15:16]i052: Condition 'NETFRAMEWORK45 >= 378675' evaluates to true.
[2150:0D50][2017-09-03T19:15:16]i101: Detected package: NetFx451Redist, state: Present, cached: Complete
[2150:0D50][2017-09-03T19:15:16]i101: Detected package: EditVoicepackPackage, state: Present, cached: Complete
[2150:0D50][2017-09-03T19:15:16]i052: Condition '((VersionNT = v6.0) AND (ServicePackLevel >= 2)) OR ((VersionNT = v6.1) AND (ServicePackLevel >= 1)) OR (VersionNT >= v6.2)' evaluates to true.
[2150:0D50][2017-09-03T19:15:16]i199: Detect complete, result: 0x0
[2150:0D50][2017-09-03T19:15:18]i200: Plan begin, 2 packages, action: Uninstall
[2150:0D50][2017-09-03T19:15:18]i000: Setting string variable 'WixBundleRollbackLog_EditVoicepackPackage' to value 'C:\Users\Owner\AppData\Local\Temp\EditVoicepack_XL_20170903191516_000_EditVoicepackPackage_rollback.log'
[2150:0D50][2017-09-03T19:15:18]i000: Setting string variable 'WixBundleLog_EditVoicepackPackage' to value 'C:\Users\Owner\AppData\Local\Temp\EditVoicepack_XL_20170903191516_000_EditVoicepackPackage.log'
[2150:0D50][2017-09-03T19:15:18]w321: Skipping dependency registration on package with no dependency providers: NetFx451Redist
[2150:0D50][2017-09-03T19:15:18]i201: Planned package: EditVoicepackPackage, state: Present, default requested: Absent, ba requested: Absent, execute: Uninstall, rollback: Install, cache: No, uncache: Yes, dependency: Unregister
[2150:0D50][2017-09-03T19:15:18]i201: Planned package: NetFx451Redist, state: Present, default requested: None, ba requested: None, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2150:0D50][2017-09-03T19:15:18]i299: Plan complete, result: 0x0
[2150:0D50][2017-09-03T19:15:18]i300: Apply begin
[2150:0D50][2017-09-03T19:15:18]i010: Launching elevated engine process.
[2150:0D50][2017-09-03T19:15:18]i011: Launched elevated engine process.
[2150:0D50][2017-09-03T19:15:18]i012: Connected to elevated engine.
[2984:2BC4][2017-09-03T19:15:18]i358: Pausing automatic updates.
[2984:2BC4][2017-09-03T19:15:18]i359: Paused automatic updates.
[2984:2BC4][2017-09-03T19:15:18]i360: Creating a system restore point.
[2984:2BC4][2017-09-03T19:15:28]i361: Created a system restore point.
[2984:2BC4][2017-09-03T19:15:28]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{57b756a9-1e54-439f-8e5a-00cc97a25234}, resume: Active, restart initiated: No, disable resume: No
[2984:2BC4][2017-09-03T19:15:28]i326: Removed dependency: {57b756a9-1e54-439f-8e5a-00cc97a25234} on package provider: {6DCBB276-9BB6-4EBF-A777-E7EEA2246E2B}, package EditVoicepackPackage
[2984:2BC4][2017-09-03T19:15:28]i329: Removed package dependency provider: {6DCBB276-9BB6-4EBF-A777-E7EEA2246E2B}, package: EditVoicepackPackage
[2984:2BC4][2017-09-03T19:15:28]i301: Applying execute package: EditVoicepackPackage, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" INSTALLFOLDER="C:\Program Files (x86)\Bevelstone Production\EditVoicepack XL"'
[2984:2BC4][2017-09-03T19:15:30]e000: Error 0x80070643: Failed to uninstall MSI package.
[2984:2BC4][2017-09-03T19:15:30]e000: Error 0x80070643: Failed to execute MSI package.
[2150:0D50][2017-09-03T19:15:30]e000: Error 0x80070643: Failed to configure per-machine MSI package.
[2150:0D50][2017-09-03T19:15:30]i319: Applied execute package: EditVoicepackPackage, result: 0x80070643, restart: None
[2150:0D50][2017-09-03T19:15:30]e000: Error 0x80070643: Failed to execute MSI package.
[2984:2BC4][2017-09-03T19:15:30]i318: Skipped rollback of package: EditVoicepackPackage, action: Install, already: Present
[2150:0D50][2017-09-03T19:15:30]i319: Applied rollback package: EditVoicepackPackage, result: 0x0, restart: None
[2984:2BC4][2017-09-03T19:15:30]i323: Registering package dependency provider: {6DCBB276-9BB6-4EBF-A777-E7EEA2246E2B}, version: 5.5.9.0, package: EditVoicepackPackage
[2984:2BC4][2017-09-03T19:15:30]i325: Registering dependency: {57b756a9-1e54-439f-8e5a-00cc97a25234} on package provider: {6DCBB276-9BB6-4EBF-A777-E7EEA2246E2B}, package: EditVoicepackPackage
[2984:2BC4][2017-09-03T19:15:30]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{57b756a9-1e54-439f-8e5a-00cc97a25234}, resume: ARP, restart: None, disable resume: No
[2984:2BC4][2017-09-03T19:15:30]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{57b756a9-1e54-439f-8e5a-00cc97a25234}, resume: ARP, restart initiated: No, disable resume: No
[2150:0D50][2017-09-03T19:15:30]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
----------------


How can I either fix this software to work or get it off of my computer? :(

Thank you,
Bob
signmanbob
Ny Bruger
 
Posts: 3
Joined: Mon Sep 04, 2017 12:11 am

Re: I Cannot Install v5.5.9

Postby signmanbob » Mon Sep 04, 2017 12:41 am

I just found the program in Program Files(86). Let me see now if it will work. I'll post what I find out.
signmanbob
Ny Bruger
 
Posts: 3
Joined: Mon Sep 04, 2017 12:11 am

Re: I Cannot Install v5.5.9

Postby signmanbob » Mon Sep 04, 2017 12:59 am

Everything seems to be working. I don't know why I was not given a clue where the program was located, nothing in the Start menu, or why it didn't put an icon on my desktop.
I haven't tried it in the sim yet, but the program seems to be working fine now. I'm looking forward to trying it out :D

Thank you,
Bob
signmanbob
Ny Bruger
 
Posts: 3
Joined: Mon Sep 04, 2017 12:11 am

Re: I Cannot Install v5.5.9

Postby Lars » Mon Sep 04, 2017 6:29 am

The "Option" buttons in the installer will allow you to change the install location. If I had made the installer myself I would probably have named the button something else to make it clearer the location can be changed this way (as this is the only option anyway), but then I am not an expert in installers, so maybe it is right of them to hide these settings a bit. Some users will for example try to install EditVoicepack in their flight simulator folder.

I you do not have a start menu entry, then the installation is not working. Unfortunately installing programs is an extremely complex task on Windows (one of the reason they are pushing the Microsoft store).

The Microsoft tools listed here:
http://editvoicepack.com/support/
have so far fixed any install/uninstall issue not caused by MSI Afterburner or anti-virus, so there is a good chance they will fix your problem as well.
Lars
FSOnline
 
Posts: 2026
Joined: Sun Mar 04, 2007 11:06 am
Location: Amsterdam


Return to EditVoicepack Support

Who is online

Users browsing this forum: No registered users and 1 guest

cron